Case study
Morgenthal Frederics SoHo Flagship: Retail Translation for Kering
- Role
- Creative direction, shopper-mindset strategy, spatial strategy, interior design, 3D design and visualization, motion and graphic design.
- Client
- Kering North America. Brand: Morgenthal Frederics. Year: 2021.
The problem
A heritage luxury eyewear flagship that behaved like a medical office and a luxury fashion destination at the same time. The brief asked for a refresh, but nobody had named the patient-or-shopper paradox driving the friction, and multi-brand merchandising (Prada, Gucci, Ralph Lauren, Cartier) had no clear logic.
The solution
Raemer reframed the entire experience around shopper mindset rather than optician process and separated the journey into distance-based zones so browsing, trying, consulting, and purchasing each had their own choreography. A multi-brand merchandising system was developed, with Cartier elevated into a dedicated room so the store reads as premium and multi-brand without feeling fragmented.
The result
A buildable flagship concept that reduces how-do-I-shop-here confusion, supports self-guided browsing, and makes personalization feel like an upgrade rather than a hurdle. The framework gives lean MF and Kering teams something they can adapt across locations while preserving brand consistency.